MTVH Online is our new online service

If you already have an account:


If you have received an invitation letter:

Thats the one we’ve sent you in the post with your invitation code


If you haven’t received an invitation letter,

    request access to MTVH Online


What is MTVH Online?

  • In response to customer feedback, we have launched MTVH Online to make our services simpler and easier to use.
  • MTVH Online has replaced the old Customer Self-Serve portal and with a single secure login you can now:
    • ask for a repair and upload photos of the repair need
    • see status and appointments for repairs to your home and communal areas
    • find up-to-date information about your rent or service charge account and transactions
    • pay online by debit/credit card
    • write to us
    • update your contact details
  • Please don’t hesitate to share your thoughts and ideas for improvements of MTVH Online with us.