Worcester Park fire

General | 15 November 2019

Summary: Latest information on the fire at Worcester Park

Our FAQs and latest newsletter can be accessed by clicking on the links below. The FAQs are a live document which is updated as new questions, issues and feedback come in from residents that require a response

Worcester Park fire FAQs
Worcester Park fire full FAQs – 15 November 2019

Resident newsletter
Worcester Park fire – Resident update newsletter – 15 November 2019

Residents meetings:

The next weekly meeting for Richmond House residents will take place at Maple Lodge on Wednesday 20 November at 7pm.

Residents Support Centre:

Throughout the week the MTVH team are on site at Maple Lodge to answer questions and help with any issues raised. We will continue to do this and are available daily from 10am to 5pm.


21 September 2019 – Update on the fire at Worcester Park

Since the fire at Worcester Park in the early hours of 9 September, we have been working on site with the original developers Berkeley Group and St James, London Borough of Sutton, and the London Fire Brigade to provide assistance to the emergency services and to all affected residents. Responsibility for the Richmond House site has now been passed back to us by the Police & London Fire Brigade, as their examinations have now concluded. The site remains closed-off for safety. Security is in place & the police continue reassurance patrols on the Hamptons.

Our primary concern continues to be to ensure that affected residents have the support they need over the days and weeks ahead. Since the fire, we have ensured that all residents whose homes have been damaged in the fire have a place to stay, at no extra cost to them.

Each household has been offered a dedicated housing case worker to provide individual support during this difficult time. Residents are also receiving support from the British Red Cross, London Borough of Sutton, and local volunteers.

We are working to  secure more suitable accommodation for those displaced by the fire.

Hearing the concerns of our residents, we have also enhanced our fire safety procedures across The Hamptons whilst the cause of the fire is being investigated by the London Fire Brigade.



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