Worcester Park Fire

| 05 October 2021

Summary: Latest information on our response to the fire at Worcester Park on 9 September 2019


March 2021 – Update

Following the fire at Richmond House at The Hamptons, Sutton on 9 September 2019, our focus as a charitable housing association has been to do everything we can to support those MTVH residents directly affected, to maintain the safety of our other residents on the estate, and to ensure that the original developer of The Hamptons, St James, put right any building defects.

In November 2019, we shared with all MTVH residents of The Hamptons the results of in-depth investigations by independent experts into the construction of the buildings we own at The Hamptons to establish if there are any structural issues that could compromise fire safety.

The investigations show that work is needed to remedy certain defects in the passive fire protection of buildings on The Hamptons. In practice this means installing or improving cavity barriers within the external wall systems, and correctly firestopping elements of the construction internally.

We have a dedicated project team at The Hamptons to complete the required work to our buildings whilst supporting residents, and we have confirmed that we do not intend to pass on to leaseholders the cost to remediate the construction defects.

Working with St James and our own experts, we have agreed the first licences for remedial work at The Hamptons and the first phase of the project is underway.

This phase will see external works to Shefford House and Crayton House completed early this year and both external and internal work on Canton House, Drummond Court, Weare House and 15 and 17 Lancaster Way will begin by March. We anticipate that these works will take up to six months to complete and MTVH will provide residents with alternative temporary accommodation, and wider support, throughout this period.

Remedial works will also begin for those living in house numbers 81-91 Sherbrooke Way (odd) in May 2021 and currently expect it to take approximately three months to complete. Due to the less intrusive nature of the works, residents will not be required to move out of their homes.  We fully understand that while residents are not being asked to move out, having work done to their home will be disruptive so we are putting in place a package of support to help them.

A programme of work for our properties across the rest of the estate is being finalised and we remain in constant communication with our residents on next steps, and we are thankful for their patience at this difficult time.

The safety of all residents is our priority, which is why a 24 hour ‘waking watch’ has been put in place across The Hamptons since the 9 September, the ‘stay put’ advice has been changed to ‘simultaneous evacuation’, and a communal fire alarm system has been installed and commissioned in all blocks.

At the same time, we have been working on the rebuild of Richmond House. We are pleased to say that planning permission for the like for like replacement of Richmond House was granted at Sutton Borough Council’s Planning Committee on 2 September 2020. We are now looking to undertake detailed design work before appointing a main contractor for the rebuild. We have appointed a design team to produce detailed drawings and specifications for the contractor to deliver. MTVH will continue to work with the dedicated Rebuild Steering Group, which includes residents of Richmond House, during the detailed design phase to ensure that their views are heard and residents are confident in our approach.

MTVH Resident Newsletter

MTVH The Hamptons Resident Newsletter – September 2021

Frequently Asked Questions:

The Hamptons FAQs – July 2021

Resident Support:

Residents can contact us on 0300 456 2929 between 8.30 and 5.30 Monday to Friday or email the dedicated team inbox thehamptons.residents@mtvh.co.uk.

The residents web portal can also be used to contact a member of the MTVH team. If you can’t find your registration code please call us on 03330 151619.

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