Worcester Park Fire

| 04 September 2020

Summary: Latest information on our response to the fire at Worcester Park on 9 September 2019

September 2020 – Update

Following the fire at Richmond House at The Hamptons, Sutton on 9 September 2019, our focus as a charitable housing association has been to do everything we can to support those MTVH residents directly affected, to maintain the safety of our other residents on the estate, and to ensure that the original developer of The Hamptons, St James, put right any building defects.

In November 2019, we shared with all MTVH residents of The Hamptons the results of in-depth investigations by independent experts into the construction of the buildings we own at The Hamptons to establish if there are any structural issues that could compromise fire safety.

The investigations show that work is needed to remedy certain defects in the passive fire protection of buildings on The Hamptons. In practice this means installing or improving cavity barriers within the external wall systems, and correctly firestopping elements of the construction internally.

Since then, we have been working hard with St James and our experts to get a set of agreed details for the works that need to be undertaken. We are pleased to say that MTVH has now agreed the first licence with St James for external remedial works to Canton House, Crayton House, Drummond Court, Shefford House and Weare House, and work has commenced on site. We are also currently working hard to complete agreement on external work for the remainder of MTVH properties, as well as the internal works. We are thankful for resident’s patience at this difficult time whilst this is finalised.

The safety of all residents is our priority, which is why a 24 hour ‘waking watch’ has been put in place across The Hamptons since the 9 September, the ‘stay put’ advice has been changed to ‘simultaneous evacuation’, and a communal fire alarm system has been installed and commissioned in all blocks.

At the same time, we have been working on the rebuild of Richmond House. We are pleased to say that planning permission for the like for like replacement of Richmond House was granted at Sutton Borough Council’s Planning Committee on 2 September 2020. MTVH will now continue to work with the dedicated Rebuild Steering Group, which includes residents of Richmond House, during the detailed design phase to ensure that their views are heard and incorporated into the rebuild.

St James will now begin the detailed design work that will lead to the rebuilding of Richmond House, with MTVH overseeing the work to ensure the all the necessary fire safety measures are in place.

Worcester Park fire FAQs and resident newsletter

Our FAQs and latest newsletter can be accessed by clicking on the links below. The FAQs is a live document that is updated as new questions, issues and feedback comes in from residents that requires a response.

Worcester Park fire FAQs – 28 September 2020

The Hamptons – MTVH Resident Newsletter – October 2020

Resident Support:

Residents can contact us on 0300 456 2929 between 8.30 and 5.30 Monday to Friday or email the dedicated team inbox

The residents web portal can also be used to contact a member of the MTVH team. If you can’t find your registration code please call us on 03330 151619.

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