Welcome to our online service!

If you are a MTVH customer or resident

You can use our online service 24/7 on your smartphone, tablet or computer. It’s the easiest way to

  • ask for a repair and upload photos of the repair need
  • see status and appointments for repairs to your home and communal areas
  • find up-to-date information about your rent or service charge account and transactions
  • pay online by debit/credit card
  • write to us
  • update your contact details

Access your account

We provide a similar online service experience for all Metropolitan Thames Valley residents and customers. To access your account, please choose from the following options: