If you have questions about your home, making payments or your MTVH Online account, you can send us a message.
If it’s an emergency
- Call 999 if you or someone else is in immediate danger.
- Request an emergency repair for things like burst pipes or no heating.
Repairs
Contact us about a repair, including what’s happening with a repair that you’ve requested.
Make a complaint about MTVH
You can make a formal complaint if you’re not happy with the service we’ve provided.
Anti-social behaviour
Report anti-social behaviour in your neighbourhood. For example, harassment or persistent loud noise.
Report anti-social behaviour
How we deal with anti-social behaviour
Estate maintenance issues
Report problems with the maintenance of communal (shared) areas around your building. For example, cleaning or garden maintenance.
Damp and mould
Tell us about damp and mould in your home and we’ll work with you to try and fix it.
Abuse or neglect
How to get help if you or someone you know is experiencing abuse or neglect.