You must get our permission before having a pet in your home.

In most cases, you can have a maximum of 2 pets.


Who can get a pet

Our decision is based on a few factors:

  • The type of home you have
  • If you have access to your own garden or direct outdoor access
  • Your tenancy type


Types of pets allowed

If you live in a suitable home, we also have rules around the pets themselves.

We allow most cats or dogs (unless it’s a banned dog).

We don’t allow:

Caged animals – like hamsters, mice or birds – will be assessed on a case-by-case basis.


Guide or assistance dogs

We will always give permission for guide or assistance dogs.

You still need to apply for permission. When you apply, you will be asked to provide either:

  • An ID book
  • A letter or certificate showing that the dog has completed assistance training

Apply for a pet

You can apply for permission online.

We’ll respond within 5 working days.

Apply for a pet

If we give you permission, you must make sure that your pet doesn’t upset any of your neighbours. If we get a complaint, you may have to find a new home for your pet.