Pets in your home

You must get our permission before having a pet in your home.

In most cases, you can have a maximum of 2 pets.

Who can get a pet

Our decision is based on a few factors:

  • The type of home you have
  • If you have access to your own garden (depending on your pet)
  • Your tenancy type

Types of pets allowed

If you live in a suitable home, we also have rules around the pets themselves.

We allow most cats or dogs (unless it’s a banned dog).

We may allow caged animals, like hamsters or birds. These will be assessed on a case-by-case basis.

We don’t allow:

Guide or assistance dogs

We will always give permission for guide or assistance dogs.

You still need to apply for permission. When you apply, you will be asked to provide either an ID book or a letter/certificate showing that the dog has completed assistance training.

Apply for a pet

You can apply for permission online.

We’ll respond within 5 working days.

Apply for a pet

If we give you permission, you must make sure that your pet doesn’t upset any of your neighbours. If we get a complaint, you may have to find a new home for your pet.