Safety in high-rise buildings

This information is for residents who are affected by the new building safety approach in the Government’s Building Safety Act 2022.

You will be affected if you live in a high-rise residential building – this is a building that either:

Is 18 metres tall or higher
Has 7 storeys or more

View a list of all buildings that are affected.

The Building Safety Act identifies new duty-holders, known as ‘Principal accountable person’ (PAPs). Where we own the building, MTVH are the PAP.

For buildings where we are not the building owner, MTVH are not the Principal Accountable Person. This is the responsibility of the freeholder.

What MTVH must do to keep buildings safe

As the Principal Accountable Person, MTVH must do the following:

Prevent a building safety risk from happening. Building safety risks are defined as the spread of fire and/or structural failure.
Reduce the seriousness of an incident if one happens.
Register existing buildings with the Building Safety Regulator (BSR).
Register all new high-rise residential buildings before occupation.
Prepare a Building Safety Case to show we have assessed all building safety risks and taken all reasonable steps to control them.
Provide a Building Safety Case report to the BSR. This report identifies any major fire and structural hazards in the building. It shows how we are managing these risks correctly.
Apply for a building assessment certificate when directed by the BSR.

Where MTVH are the Principal Accountable Person, we have registered all of our high-rise residential buildings with the Building Safety Regulator.

What MTVH is committed to

Providing residents living in our high-rise residential buildings with building safety information about their homes and how we are managing any safety risks. Where MTVH are not the building owner, we will work jointly with the freeholder to protect residents, their homes, household members and visitors from any potential risk to their health and safety from smoke or fire.
Keeping residents informed of the steps being taken to keep their buildings safe and to ensure that all our buildings are safe.
Working together with residents to keep them and their visitors safe. We will be contacting residents to provide further information specific to your home.

Find safety information for high-rise buildings

We will provide a factsheet for each high-rise building, which contains fire and building safety information.

Find safety information for high-rise buildings

Supporting vulnerable residents with personal emergency evacuation plans (RPEEPs)

We offer Residential Personal Emergency Evacuation Plans (RPEEPs) to help residents who may need extra support to evacuate safely in an emergency.

An RPEEP is a personalised plan, created with you, that sets out the support you may need to leave your home safely.

Find more information on whether you’re eligible for an RPEEP on the London Fire brigade website.

Request a RPEEP plan by contacting us

Keeping your home safe from fire

Tips and advice on how to keep your building safe from fire hazards.

Read fire safety advice

Repairs and alterations

You can request repairs online or by phone, including for shared areas in your building.

If you’re altering or making improvements to your home, you may need our permission. Contact us online to check:

EWS1 forms

Mortgage lenders may need evidence that the external walls (cladding) meet the Government’s safety guidance. This certification is called an EWS1 form.

Information about EWS1 forms
Request an EWS1 form for your building