Manage your home


Find out how to make a payment to MTVH, ask for a refund, and all about your rent, bills, service charge and insurance.


How to request or track a repair, and how to request an emergency repair.


Parking for tenants, homeowners, shared owners and keyworkers. Find out how to replace a parking key fob.

Pets in your home

Apply for permission to have a pet in your home.

Keeping safe in your home

Including fire safety advice, safety checks we carry out and safety in high-rise buildings.

Homeowners and shared owners

Find out about your rights and responsibilities as a homeowner or shared owner with MTVH.

Manage your keyworker home

Everything you need to know about living in and maintaining your keyworker home.

Appoint someone to deal with MTVH on your behalf

Let us know if you want a family member or someone else to deal with MTVH on your behalf.