We believe everyone should have a decent home and the chance to live well

Building safety

Information for residents who are affected by the new building safety approach in the Government’s Building Safety Act 2022.

Learn about safety in high-rise buildings

Your MTVH Online account is the quickest and easiest way to:

Make a payment

Make a payment

Make a secure payment when it's convenient for you and check your balance 24 hours a day.

Request and track repairs

Request and track repairs

It's the fastest way to ask for and track a non-emergency repair for your home or communal area.

View your requests

View your requests

See all of your online requests in one place and check the status of ongoing requests.

Update your details

Update your details

Let us know if any of the information we have about you has changed so that we know the best way to contact you.

Recent announcements

19 October 2026

MTVH celebrates Supported Housing Week

MTVH joins the National Housing Federation to celebrate vital supported housing services, in the first ever Supported Housing Week.
6 October 2026

MTVH publishes Annual Report and Residents Report 2025/26

We have published our Residents Report and Annual Report for 2025/26. Our Residents Report focuses on the issues residents tell us matter most, while our Annual Report provides the wider picture of MTVH’s performance, governance and investment.
26 August 2026

MTVH secures nearly £300m to deliver 2,500 new homes

Funding is announced as part of the government’s £39bn, 10-year Social & Affordable Homes Programme