Your voice, your impact, make a difference
Be part of the Residents’ Voice Network to share your voice, get involved in your community and help shape your home, your service and your future.
We work with volunteer residents who help us improve the resident experience for everyone.
Ways to share your voice
There are lots of different ways to help us shape the services we offer our residents. You don’t need to be an expert on housing or have special training – just be ready to be honest.
Join the Residents’ Voice Network
Receive updates about how residents have influenced change at MTVH and be invited to take part in opportunities you’re interested in.
We’ll ask a few questions to understand your interests and preferences. It should take about 3 minutes to complete.
Acting on your feedback
Last year, our residents helped us make improvements across our services, reinforcing our commitment to being accountable to you.
Training
Access free training with Four Million Homes, who help you understand your rights, connect with other social housing residents, and learn how to engage with your landlord.
Customer voice framework
Our Customer Voice Framework (PDF) sets out how we make sure the voices of our residents and customers are heard.