Location:Farringdon
Postcode:EC1N 8JS
£64,220-£67,600 p/a
Permanent - Full Time
Closing date - June 2, 2025
The role
Senior Internal Communications Manager - Permanent, Full-time position (37.5 hours)
Farringdon, London: £64,220 - £67,728
Beeston, Nottingham: £57,798 - £60,840
MTVH conducts an annual review of salaries for colleagues. The salary displayed does not reflect any agreements reached during our 2025 review.
About Us: Metropolitan Thames Valley Housing (MTVH) is an affordable landlord with approximately 100,000 residents living in 57,000 homes, and a 5,000 new-home development pipeline. We are a housing association built on a simple mission – to give our residents a safe, secure and affordable home, and the chance to live well.
That is as true today as it was in the 1950s, when founder Molly Huggins established Metropolitan to provide decent homes for Windrush migrants in London, and as it was in the 1980s as Thames Valley housing pioneered a new innovative Share Ownership product, to make home ownership more affordable.
Today, MTVH owns or manages more than 57,000 homes and builds circa 1000 new homes a year. We provide a range of care and support services, with specialist areas including older people, mental health and transitional services which provides intensive support to marginalised or vulnerable people.
MTVH is championing a better cared for, fairer, and more prosperous society. Like its founders before it, the team of today aims to leave a lasting legacy for future generations.
The role: We are investing in our corporate affairs function by seeking to recruit an exceptional individual based in either Farringdon, London or Beeston, Nottingham to help deliver a first-class communications service to our colleagues in order to build trust and confidence in the organisation.
The role of Senior Internal Communications Manager lies at the heart of organisational performance.
What do our 2000 colleagues know about MTVH, our current priorities and the way our work has an everyday impact on people’s lives?
How in touch are colleagues with our rich past and so have the context for their work today?
How motivated do colleagues feel to deliver against our strategy and plan?
If these are questions that interest and excite you then this could be the role for you.
This role provides an opportunity to engage audiences and build an understanding of our organisation on a range of issues from housing affordability to tenant satisfaction to sustainability.
As Senior Internal Communications Manager you will lead our internal communications strategy to drive engagement among our colleagues, while managing and owning our internal communications channels. You will work closely with the Executive and Senior Leadership Team and a range of organisation functions. You will also coordinate closely with other communications teams and have directly management responsibilities.
You will bring a high level of creativity and a solutions-oriented mindset to the role, allowing to work effectively at both strategic and tactical levels to deliver cohesive internal communications.
Corporate Affairs is a diverse team sitting at the heart of the organisation. We support the delivery of the organisation’s strategy by:
- Supporting the operational effectiveness of our services through clear, informed and respectful communications with our residents.
- ‘Bringing the outside in’ by helping MTVH understand how it is viewed by our audiences.
- Using data including polling, social listening and external benchmarking.
- Influencing behaviour, decision-making and public policy on behalf of our residents and the organisation.
MTVH’s success stands on our colleagues, and we are fully committed to giving all members of the team the opportunity to develop, while providing an enjoyable working environment that brings out the best in our people.
As a member of the Corporate Affairs Senior Leadership Team, the role holder will help determine the overall strategy and direction for the function and create an environment which will support the team to thrive.
Please see the role profile for a detailed description including key responsibilities and outcomes. The salary for this position is between £64,220 and £67,600 for London, with the opportunity to work from our office in Beeston Nottingham too, salary range of £57,798 to £60,840. The deadline for applications is Monday 02 June 2025 at 23:59 and interest from a diverse range of applicants is welcomed.
To apply for this role, you will need to complete a basic application form, which includes an up to 500-word statement of suitability, and attach your CV.
What you'll need to succeed:
- We are looking for an exceptional candidate who is committed to informing and motivating all our colleagues.
- You will be able to strategically analyse situations, identify issue, and develop effective solutions through critical thinking and creativity.
- You will be motivated by constructing impactful messages that connect with your audience.
You will communicate sensitively and concisely and be data confident. - You will understand that communications is mostly about listening and you will work to understand the needs and expectations of our colleagues.
- Comfortable interacting with a range of colleagues and across a variety of topics, you will have experience of planning and prioritising to effectively meet deadlines and remain calm to deliver results at pace.
- You will be committed to contributing to a diverse and inclusive working environment where under-represented groups are supported, and individual difference is respected.
Key dates:
- Initial phone screening interviews will take place week commencing Monday 09 June 2025
- In-person interviews scheduled for week commencing Monday 16 June 2025.
Please note :- we do not currently offer visa sponsorship.
What’s in it for you?
Our benefits include:-
- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
- 2 volunteering days per year for things like helping out in local communities
- An additional ‘Beliefs day’ once a year to have an extra a day off
- Supported family friendly approach with extended parental leave
- Enhanced pension with matched contributions of up to 9%
- Option to buy or sell up to 5 days annual leave per year
- Life assurance cover 3 x your salary
- Cycle2work scheme
- Hybrid Working - Dependent on job role and department
- Health cash plan scheme for your everyday healthcare needs which you can add your family members too
- Tenancy deposit – interest free loan to help with rental deposits and season Ticket loan
- Access to extensive learning and training opportunities with Wisebox platform
- Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
- Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
- Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation
About us
We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH.
Learn more about our benefits and organisation by viewing our attached document
Our promise
Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme.
We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.
We provide a platform of Network groups for employees to share views, tell us what we’re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-
- Gender
- Ethnicity
- LGBTQ+
- Disability
Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!
We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Download documents
Occupational Requirements.docx
Job Description - Senior Internal Communications Manager.pdf
MTVH Overview and Benefits_JB_final_v4.pdf
Department:Communications
Last updated:May 22, 2025
Job ref:MTVH191408