How do I make a payment?
The following sets out the payment process and describes the payment service that we will provide to you through the Sites. You can make a payment against any rent, service charge, sundry or other account that you have with us. You must choose an account to make a payment against before you start the payment process.
Payments are made by debit card and credit cards only. You must not use any debit or credit card to make a payment through the Sites unless you are the cardholder or you have authority from the cardholder to do so.
The Sites use Stripe online payment and merchant services to authorise card payments and process payments securely. If you choose today as your payment date, you can choose to save the payment card details so that you won’t need to enter them again next time you would like to make a payment. If you choose a different payment date, the payment card details will be stored by default, and you authorise us to initiate the payment on your behalf. We will send instructions to the financial institution that issued your card to take the payment of your chosen amount on the date you have selected in accordance with our payment terms and conditions.
Payment card details are stored only by Stripe. No card details used in the payments process are processed or stored by MTVH. On successful completion of the process, you will receive confirmation of your payment on screen. If you have a verified email address, you will also be sent an email with details of the payment.