The Fairness and Learning Forum aims to learn from complaints and resident feedback and agrees follow-up actions to prevent the same issues happening again.
The forum brings residents and MTVH together to identify what could work better, and to help hold us accountable to learn and improve.
“We had a group of people with some brilliant ideas, leading to a very constructive debate that was inclusive for all to take part.”
MTVH resident
How the forum works
Start date
2027
Number of residents
15
Time commitment
18-24 months (6-8 meetings)
Reward
You’ll receive vouchers as a thank you for your time
Meetings
Frequency
Quarterly (once every 3 months)
Format
Online
Length
2-hour meetings
Preparation time
4-6 hours reading before meetings. The time commitment may vary depending on the review topic. We’ll support you throughout and make sure the forum feels flexible and manageable.
Tell us you’re interested in the Fairness and Learning Forum
The forum is a supportive way to turn complaints and resident feedback into fairer services and real improvements.
When joining the Residents’ Voice Network you can apply to be part of the Fairness and Learning Forum, you’ll be considered during our next recruitment cycle for the forum.