Join the Residents’ Voice Network to hear about influencing opportunities that suit your interests, from surveys and focus groups to website testing and one-off feedback activities.
Based on the activity you take part in, we offer vouchers to get involved.
Complete surveys
We’ll invite you to influence change by completing a survey in your own time. Depending on the survey and your preferences, we might contact you online or by phone.
Participate in research to make our services better
Your feedback can help us make MTVH’s services simpler, clearer and easier to use. We’ll invite you to take part in guided sessions with a researcher to help us improve services for all residents.
Research may include:
- talking about your experiences and opinions
- trying out new website designs to help us improve our website and services
Scrutinise, review and make recommendations
We’ll invite you to take part in a scrutiny review where you can help investigate how MTVH is performing. Work with other residents to recommend improvements to services, processes or policies.
Learn what’s involved in scrutiny reviews
Join a focus group
Share your experiences, talk about what matters to you, and help shape our services as part of a small group of residents. We run them when needed so your feedback can make a real difference.
We run both online and in-person focus groups to make it easier for more residents to get involved. Depending on the topic, there may be some reading to do beforehand.
Give feedback on documents
We’ll ask you to read a document, such as a policy or proposal, then share your views so we can make sure it is clear, fair and works for residents.
You’ll be asked to give feedback online, by phone or through a survey, depending on the topic.
Join the Resident’s Voice Network
Receive updates about how residents have influenced change at MTVH and be invited to take part in opportunities you’re interested in.
We’ll ask a few questions to understand your interests and preferences. It should take about 3 minutes to complete.