Our forums are regular sessions between residents and MTVH to review services, share experiences and influence improvements.
Each forum focuses on a different area, but all offer a structured way for residents to influence decisions, strengthen accountability and help make services better.
National Scrutiny Forum
Residents work together through this forum to choose what to scrutinise, make recommendations, and track how MTVH is performing.
Fairness and Learning Forum
This forum focuses on improving the services that matter most to residents, helping turn feedback into meaningful service improvements and positive change.
Insight to Action Forum
This forum focuses on improving the services that matter most to residents, helping turn feedback into meaningful service improvements and positive change.
National Customer Council
The National Customer Council is made up of 15 MTVH residents from our 3 forums. They make sure resident voices are heard at a national level.