Purchase order process
One of our strategic business objectives is to achieve significant value improvements in the cost of delivery and we aim to work more closely with our suppliers to ensure we can deliver these goals together. In January 2020 we unified our purchase order and payments systems and established a single, central Payables team.
In support of this improvement we have a number of policies, which we would like all our suppliers to commit to.
1. No purchase order, no pay policy
This policy requires suppliers to make reference to a valid purchase order/works order number on their invoices. Any invoice that does not quote a valid purchase order or works number will not be paid. We recommend that you do not provide any goods or services without being issued with a purchase order/works order number beforehand.
All purchase order invoices should be forwarded to:
All works order invoices should be forwarded to;
The no purchase order, no pay policy offers significant benefits to suppliers as well as to MTVH. All invoices are delivered to a central location and therefore there is one point of contact for any queries. Any queries and questions should be sent to the email address email@example.com.
There will be fewer payment delays as departments within MTVH won’t have to raise a purchase order retrospectively.
With the PO being raised before the invoice is received budget holders will have a clearer understanding of the committed spend against available budget.
2. No price increase policy
Unless there is a contractual commitment to increase prices then MTVH will not accept any price increases in the financial year 2022/23. The only exception to this is where the increase has been agreed with the Director of Procurement. We wish to work with suppliers who are committed to supporting us in meeting our objective of reducing the cost of delivery, while maintaining and improving levels of service.
In line with MTVH, our suppliers must balance their own inflationary and cost pressures with internal efficiency improvements such that these pressures are not passed through to ourselves.
We would also like to invite you to offer suggestions on how we can further reduce the cost of delivery through efficiency improvements and innovative approaches to our activities.
Any such suggestions, or any queries in relation to this communication, should be forwarded to the Procurement Support team at firstname.lastname@example.org