29 January 2025
Summary:MTVH has no connection with Property Krowd and urges residents to remain cautious.
We have been made aware that a company called Property Krowd has sent letters to some customers, asking them to scan a QR code and confirm they are living at their address.
The letters claim this is to join a community and access information about repairs and energy-saving initiatives and mention Metropolitan Housing Trust. We want to make it clear: MTVH has no connection to Property Krowd, nor have we authorised this company to contact you or collect any information on our behalf.
Protecting your personal data is of the utmost importance to us, and we take these matters very seriously. We assure you that we have not shared any details about you, your home’s energy efficiency, or any other property-related information. We strongly advise our customers to be cautious when sharing personal information with unverified third parties.
If you receive any communication that seems suspicious, please contact us here immediately so we can monitor and address any concerns.
You can access your Energy Performance Certificate (EPC) directly through the official government website without needing to provide your details to any third party. To find your EPC, visit: EPC Register.
Stay updated with the latest news and announcements on our news section.