If you are a homeowner or shared owner, you may need to pay us an administration fee if you want to do something to your home – for example, making home improvements or remortgaging.
This is a full list of administration fees that you may need to pay. You will need to pay these fees before you carry out work or submit an application.
Call us on: 0203 535 3535 and we’ll tell you how to make the payment. Lines are open Monday to Friday, 8am – 6pm
These fees are not included in your annual service charge.