We have sent you a letter that sets out our estimates for your service charge payments for next year (1 April 2024 to 31 March 2025).
We have estimated the cost of this by looking at how much things cost over the last year, and factoring in things like the rate of inflation.
If you’re a homeowner or shared owner
We will write to you again to let you know the actual annual cost of your service charge in autumn 2024.
If our estimate is too low, we’ll charge you any additional money you owe us. You can get a refund if our estimate was too high.
If you’re a general needs tenant or live in supported housing
Your service charge will increase by 7.7% from 1 April 2024.
The letter we will send you in February 2024 will tell you exactly how much you will need to pay. This amount is fixed. This means the amount you pay for the year won’t change after we’ve made our estimates, regardless of actual costs.